Take the repeat work off your team’s plate.
We find the manual tasks that keep eating up your day, then build automations to handle them. You get a practical system shaped around how your business already works.
We build on WhatsApp first, because that is already where your customers message you. Two software engineers, based in Pakistan, and you work with us directly.
Message us on WhatsAppWhat happens now
An enquiry arrives. Someone copies the details, sends a reply, and sets a reminder.
What changes
The details are organised, the customer gets a useful reply, and the follow-up is ready.
Your team steps in when judgement is needed. Nothing important is handed over.
The work you keep meaning to fix.
You do not need to arrive with an automation idea. Tell us what your team does repeatedly and we will help find a sensible place to begin.
Answering the same questions
Customers ask about opening hours, prices, products, availability, or what happens next.
What changesCommon questions get a useful reply. Anything unusual goes to your team.
Following up on enquiries
Good enquiries go quiet because nobody remembers the right moment to check back.
What changesThe next message is prepared or sent at the agreed time, with a person involved when needed.
Copying information between tools
The same name, number, order, or request gets typed into more than one place.
What changesNew information moves where it belongs and customer records stay organised.
Checking requests one by one
Someone compares every registration or request against a list before approving it.
What changesClear matches move forward automatically. Uncertain cases wait for a person.
Arranging appointments
Your team goes back and forth with customers to find an available time.
What changesCustomers check suitable times and arrange an appointment with fewer messages.
See one enquiry move forward.
An appointment question arrives on WhatsApp. Press the button and watch what an automation would do with it. This runs in your browser, is not connected to a live business, and sends nothing.
10:14
Hi, do you have an appointment available this Thursday afternoon?
- Who
- Maya
- Wants
- An appointment
- Day
- Thursday
- Time
- Afternoon
Thursday, times the business has opened for booking
- 11:00 taken
- 11:45 taken
- 12:30 taken
- 2:15 taken
- 3:00 free
- 3:45 free
- 4:30 taken
10:15
Hello Maya. On Thursday afternoon we have 3:00 pm or 3:45 pm free. Reply with whichever suits you and we will hold it.
Drafted, not sent.
Added to Maya’s record. First enquiry from this number, so a person confirms before the slot is held.
Read the request
WaitingCheck availability
WaitingPrepare the reply
WaitingKeep the team informeda person
WaitingWe understand it, build it, and stay with it.
Three stages, in order. You talk to the two people who write the code at every one of them.
Find the opportunity
We talk through how work happens today, where it slows down, and which tasks are worth automating.
Build around your process
We create the automation, connect it to the tools you already use, and test the situations it needs to handle.
Help it keep working
We explain how it works, make agreed changes, and help maintain it as your business changes.
LUMS Opportunities
A completed project. An independent student community, not an official university commission.
Visit the live projectBefore
Students searched for group links, filled out forms, or sent an admin a picture of their student ID. An admin checked the information and manually added them.
After
Students verify their university email and register their WhatsApp number. They see groups relevant to their batch and request to join. The system matches the requesting number to their registration and approves eligible requests automatically.
Less repeated checking for admins. Less waiting for students.
Example journey
From registration to group access
-
1
Verify university email
The student confirms that they have a valid university address.
-
2
Register WhatsApp number
Their number is saved against that verified registration.
-
3
Request a relevant group
The student chooses a group available to their batch.
-
4
Match the request
The requesting number is checked against the registration.
You work directly with the builders.
FlowParallel is run by two software engineers. We learn how your business works, build the automation, and help maintain it. There is no account manager in between.
Show us the work that keeps repeating.
Bring one task or walk us through a normal day. We will help you spot where automation could remove unnecessary effort, and where a person should stay involved.
Not sure what to automate? You can still enquire. That is exactly what the audit is for.